Skylark Hotel

The location is ideal. In the centre of town and walkable to many sights The staff are really sweet and polite They make fresh eggs for you in the morning but when it is busy you would find a long wait for your eggs. The bread at breakfast time was really amazing. Bed is really comfortable Slippers in the room are a great touch The staff at reception saved us from a taxi scam as well. We ordered a grab to bring us back to the hotel at night but the taxi driver at dropoff started shouting at us about something and pointing at the seat as if saying that you have spoiled my seats. What we didn't realise is that the kind receptionist had come out with an umbrella for us as it was raining. As the driver saw the hotel staff he straightaway changed his story and said that he was just asking us to check the back seat but that wasn't at all the case. So he saved us from being scammed. Sorry I can't remember his name but to be fair all of them were really lovely and helpful

The hotel was in an amazing location, we had 5 nights in Hanoi which was really fun. The staff were very helpful and shared some tips of places to see and local places to eat and food to try.

If you are staying in Hanoi for pleasure, then Skylark Hotel is the place to stay. You couldn't ask for a better location in the old quarter , shopping choices all around, tourist bus 5 minutes away, cruise pick up and practically everything happens around this hotel. Breakfast was excellent - good variety of continental and Asian cuisine. From the front office staff to the bell boys to the kitchen staff this is one of the best and friendly service I have ever seen. Front to back they have a gem of a team! I have compliments for Huy

The staff were amazing and are the hotels best asset. We organised our transfer (for a fixed fee) with them and they were very accomodating when our luggage failed to show up and we had to wait at the airport until it arrived on the next flight. The location was great and was great value for money.

Skylark is a great hotel, located in center of Hanoi, clean, good room, fast WiFi, very tasty breakfast with big choice. Huy and Thuy is very friendly and always happy to help with any questions you may get. I also try their SPA facility (Vietnamese massage) - very good. If you'd like to avoid an unpleasant surprises and get reliable and great value for money place to stay - Skylark is the best choice. Highly recommended.